Deposits & Withdrawals via Crypto Networks

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Sep 30, 2025 - 13:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2025 - 11:54 UTC

Update

We are continuing to investigate this issue.

Posted Sep 30, 2025 - 11:03 UTC

Investigating

Due to an issue with one of our service providers, we’re experiencing delays processing deposits and withdrawals via crypto networks.

Your transaction may take longer than usual to complete. Once the issue is resolved, queued transactions will be processed.

Our team has identified the issue and is actively working with the provider on a fix.

We apologise for the inconvenience.

Posted Sep 30, 2025 - 10:30 UTC

This incident affected: Deposits & Withdrawals and Topper.