System Status
All Systems Operational
Mobile Wallet Operational
90 days ago
100.0 % uptime
Today
Web Wallet Operational
90 days ago
100.0 % uptime
Today
Deposits & Withdrawals Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Topper Operational
90 days ago
99.97 % uptime
Today
Institutional Website Operational
90 days ago
100.0 % uptime
Today
Price Alerts ? Operational
90 days ago
100.0 % uptime
Today
Uphold Debit Card Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 09:30 UTC
Scheduled - We'll be performing a scheduled upgrade to our systems on Friday 15th March between 9:30am & 10:00am.

During this time, the following services will be suspended:
- Crypto and bank withdrawals
- Uphold Vault
- Signups for U.S. customers

We promise to be as quick as possible and apologize in advance for any inconvenience.

Mar 14, 12:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 09:30 UTC
Scheduled - We’ll be performing a scheduled upgrade to our systems on Friday 15th March between 9:30am & 10:00am.

During this time, the following services will be suspended:
- Deposits with Apple Pay and Google Pay
- ACH deposits and ACH/RTP withdrawals
- U.S. bank account linking
- Topper

We promise to be as quick as possible and apologize in advance for any inconvenience.

Mar 12, 15:08 UTC
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 09:30 UTC
Scheduled - We’ll be performing a scheduled upgrade to our systems on Thursday 14th March between 9:30am & 10:00am.

During this time, the following services will be suspended:
- Crypto and bank withdrawals
- Uphold Vault
- Signups for U.S. customers

We promise to be as quick as possible and apologize in advance for any inconvenience.

Mar 12, 15:08 UTC
Mar 13, 2024
Completed - The scheduled maintenance has been completed.
Mar 13, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 13:30 UTC
Scheduled - The Ethereum Blockchain is scheduled to undergo a network update called the Deneb-Cancun, or Dencun, on Wednesday 13th March between 1:30 & 2:30 pm.

We do not anticipate any issues during this time, however it may take slightly longer for Ethereum and ERC-20 token deposits to complete for a short while.

Mar 13, 11:41 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 09:30 UTC
Scheduled - We’ll be performing a scheduled upgrade to our systems on Wednesday 13th March between 9:30am & 10:00am.

During this time, the following services will be suspended:
- Deposits with Apple Pay and Google Pay
- ACH deposits and ACH/RTP withdrawals
- U.S. bank account linking
- Topper

We promise to be as quick as possible and apologize in advance for any inconvenience.

Mar 12, 15:08 UTC
Mar 12, 2024
Completed - The scheduled maintenance has been completed.
Mar 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:30 UTC
Scheduled - We’ll be performing a scheduled upgrade to our systems on Tuesday 12th March between 9:30am & 10:00am.

During this time, the following services may be impacted:
- Crypto, bank and card withdrawals
- Debit/credit card linking and Plaid bank account linking
- User forms submission

We promise to be as quick as possible and apologize in advance for any inconvenience.

Mar 11, 17:32 UTC
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 07:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 07:00 UTC
Scheduled - We're performing a scheduled intervention to upgrade some of our system components.

During this time it's expected that the App and the Web wallet will not work at all or display the correct information. Please rest assured, your funds are safe.

We apologize for the inconvenience and promise to be quick.

Mar 5, 23:06 UTC
Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 19:42 UTC
Identified - We're experiencing delays on Withdrawals of MATIC and USDC through the Polygon network - Your funds are safe.

Our team identified the issue and is working on a fix - we expect to be up and running shortly.

We appreciate your understanding and we'll provide updates as they become available.

Mar 5, 11:59 UTC