Investigating - We are currently investigating a service disruption affecting card transactions for US Uphold Card holders.
This issue is caused by an increase in failed authorizations at a third-party card processor. The teams are actively investigating the cause in collaboration with our engineering team.
As a result, some card transactions may be declined at the point of sale. We recommend using an alternative payment method where possible while we work to resolve this.
We will continue to monitor the situation closely and provide updates as they become available.
We apologise for any inconvenience and appreciate your understanding.
Oct 19, 2026 - 19:10 UTC
This issue is caused by an increase in failed authorizations at a third-party card processor. The teams are actively investigating the cause in collaboration with our engineering team.
As a result, some card transactions may be declined at the point of sale. We recommend using an alternative payment method where possible while we work to resolve this.
We will continue to monitor the situation closely and provide updates as they become available.
We apologise for any inconvenience and appreciate your understanding.
Oct 19, 2026 - 19:10 UTC
Mobile Wallet
Operational
Web Wallet
Operational
Deposits & Withdrawals
Operational
API
Operational
Topper
Operational
easyBitcoin.app
Operational
Ascent
Operational
Enterprise API
Operational
Enterprise Portal
Operational
Uphold Website
Operational
Uphold Debit Card
Degraded Performance
Vault Key Generation
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.