Investigating - We are currently investigating a service disruption affecting the Uphold Card.
US Uphold Card: Card transactions may be being declined at the merchant. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be reversed automatically.
UK Uphold Card: Some Card transactions may be being declined at the merchant. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be refunded once the issue is resolved.
In the meantime, we recommend using an alternative payment method where possible.
Our team is actively working to resolve this issue and will provide updates as they become available.
We apologise for the inconvenience and appreciate your understanding.
Apr 24, 2026 - 08:27 UTC
Mobile Wallet
Operational
90 days ago
99.98
% uptime
Today
Web Wallet
Operational
90 days ago
99.98
% uptime
Today
Deposits & Withdrawals
Operational
90 days ago
99.98
% uptime
Today
API
Operational
90 days ago
99.98
% uptime
Today
Topper
Operational
90 days ago
99.98
% uptime
Today
easyBitcoin.app
Operational
90 days ago
100.0
% uptime
Today
Ascent
Operational
90 days ago
100.0
% uptime
Today
Enterprise API
Operational
90 days ago
100.0
% uptime
Today
Enterprise Portal
Operational
90 days ago
100.0
% uptime
Today
Uphold Website
Operational
90 days ago
100.0
% uptime
Today
Uphold Debit Card
Partial Outage
90 days ago
98.97
% uptime
Today
Vault Key Generation
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Apr 26, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 13:00 UTC
Scheduled -
Schedule: Sunday, April 26th, 2026, starting at 09:00AM EST (up to 3 hours)
Our banking provider for USD deposits and withdrawals will perform scheduled maintenance. During this window:
The following will queue and be processed once maintenance is complete (push payments):
Deposits: - USD deposits via ACH - USD deposits via RTP - USD deposits via FedNow - USD deposits via Wire - In-app bank deposits (Plaid)
Withdrawals: - USD withdrawals via ACH - USD withdrawals via RTP
The following will be temporarily affected (pull payments and linked services): - In-app bank deposits (Plaid) will be delayed - Creating new USD unique account details will not be available
Affected products: Uphold, Topper, Enterprise API, Ascent, and easyBitcoin.app
This maintenance is part of ongoing improvements to reliability and performance.
We appreciate your understanding.
Apr 22, 09:05 UTC
Apr 25, 2026
No incidents reported.
Apr 24, 2026
Unresolved incident: Service Disruption: Uphold Card.