System Status

Minor Service Outage

Mobile Wallet Operational
90 days ago
99.97 % uptime
Today
Web Wallet Operational
90 days ago
99.97 % uptime
Today
Deposits & Withdrawals Operational
90 days ago
99.97 % uptime
Today
API Partial Outage
90 days ago
99.9 % uptime
Today
Topper Operational
90 days ago
99.97 % uptime
Today
easyBitcoin.app Operational
90 days ago
99.99 % uptime
Today
Ascent Operational
90 days ago
99.99 % uptime
Today
Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Uphold Website Operational
90 days ago
100.0 % uptime
Today
Uphold Debit Card Operational
90 days ago
100.0 % uptime
Today
Vault Key Generation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 3, 2026
Resolved - This incident has been resolved.
Feb 3, 17:14 UTC
Update - We are continuing to investigate this issue.
Feb 3, 16:46 UTC
Investigating - We’re addressing a technical issue that’s temporarily affecting services on Uphold.

We’ll post regular updates here as more information becomes available.

We expect to restore service shortly.

Feb 3, 16:01 UTC
Resolved - This incident has been resolved.
Feb 3, 17:14 UTC
Investigating - Temporary Service Issue

We’re addressing a technical issue that’s temporarily affecting certain services on Uphold and Topper

We expect to restore service shortly.

Areas affected:

- Trading
- Deposits and Withdrawals

We’ll post regular updates here as more information becomes available.

Thanks for your understanding.

Feb 3, 16:50 UTC
Feb 2, 2026

No incidents reported.

Feb 1, 2026
Completed - The scheduled maintenance has been completed.
Feb 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 29, 14:19 UTC
Scheduled - Schedule: Sunday, February 1, 2026, starting at 09:00AM EST (up to 3 hours)

Our banking provider for USD deposits and withdrawals will perform scheduled maintenance. During this window:

The following will queue and be processed once maintenance is complete (push payments):

Deposits:
- USD deposits via ACH
- USD deposits via RTP
- USD deposits via FedNow
- USD deposits via Wire
- In-app bank deposits (Plaid)

Withdrawals:
- USD withdrawals via ACH
- USD withdrawals via RTP

The following will be temporarily affected (pull payments and linked services):
- In-app bank deposits (Plaid) will be delayed
- Creating new USD unique account details will not be available

Affected products: Uphold, Topper, Enterprise API, Ascent, and easyBitcoin.app

This maintenance is part of ongoing improvements to reliability and performance.

We appreciate your understanding.

Jan 26, 14:24 UTC
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Completed - The scheduled maintenance has been completed.
Jan 29, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 08:00 UTC
Scheduled - Schedule: Thursday, January 29, 2025, starting at 03:00 AM EST (up to 15 minutes)

We’ll be performing scheduled maintenance on our identity services. During this time window:
- Transactions and actions that require biometrics check will not be possible.
- User onboarding flows that require address verification may be temporarily impacted.
- Establishing a trusted session where a biometrics check is required will not be possible, which may affect login for some users.

Affected products: Uphold, Topper, Enterprise API, Ascent, and easyBitcoin.app

This maintenance is part of ongoing improvements to reliability and performance.

We appreciate your understanding.

Jan 26, 18:23 UTC
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.