Update - We are continuing to monitor for any further issues.
Nov 06, 2026 - 14:28 UTC
Nov 06, 2026 - 14:28 UTC
Update - We’ve implemented a fix despite the continued outage at a key technology partner, allowing crypto deposits for most supported assets to resume on both Uphold Wallet and Topper.
We’re working through the backlog and expect pending deposits to clear shortly, subject to our standard checks.
Deposits & Withdrawals for the following assets remain delayed until our partner restores service:
CSPR; CCD; KAS; BTC on Lightening; STX; STRK; IOTA; USDC on XRPL; SHX
Thank you for your patience as we clear the remaining transactions and restore full service.
Nov 06, 2026 - 12:06 UTC
We’re working through the backlog and expect pending deposits to clear shortly, subject to our standard checks.
Deposits & Withdrawals for the following assets remain delayed until our partner restores service:
CSPR; CCD; KAS; BTC on Lightening; STX; STRK; IOTA; USDC on XRPL; SHX
Thank you for your patience as we clear the remaining transactions and restore full service.
Nov 06, 2026 - 12:06 UTC
Update - Uphold: Crypto deposit and withdrawal processing continues to improve as the backlog clears, though a small number of transactions remain delayed.
Topper: Deposit and withdrawal processing is now recovering, with some delays as we work through pending transactions.
Nov 05, 2026 - 23:12 UTC
Topper: Deposit and withdrawal processing is now recovering, with some delays as we work through pending transactions.
Nov 05, 2026 - 23:12 UTC
Update - Uphold: c.80% of crypto deposits and withdrawals are now processing successfully, though some delays remain while we tackle the backlog. We’re working to release the remaining transactions.
Topper: Deposits and withdrawals remain temporarily on hold.
We’re sorry for the continued disruption and appreciate your patience. We’ll share further updates as we make progress.
Nov 05, 2026 - 15:15 UTC
Topper: Deposits and withdrawals remain temporarily on hold.
We’re sorry for the continued disruption and appreciate your patience. We’ll share further updates as we make progress.
Nov 05, 2026 - 15:15 UTC
Monitoring - While we continue to monitor the issue with our third-party provider, we’ve implemented a workaround and are beginning to release pending crypto deposits and withdrawals. Some delays may continue while we clear the backlog.
We’re sorry for the disruption and the time you’ve had to wait. Thank you for your patience.
Nov 05, 2026 - 10:42 UTC
We’re sorry for the disruption and the time you’ve had to wait. Thank you for your patience.
Nov 05, 2026 - 10:42 UTC
Update - Crypto deposits and withdrawals continue to experience delays. We remain in close contact with our third-party provider, who has assured us that resolving this issue remains their highest priority.
Delayed deposits and withdrawals will complete once the issue is resolved. All other services, including fiat deposits and withdrawals, are operating normally.
We apologise for the continued disruption and will share further updates as soon as we have more information.
Nov 04, 2026 - 23:24 UTC
Delayed deposits and withdrawals will complete once the issue is resolved. All other services, including fiat deposits and withdrawals, are operating normally.
We apologise for the continued disruption and will share further updates as soon as we have more information.
Nov 04, 2026 - 23:24 UTC
Update - We are continuing to investigate this issue.
Nov 04, 2026 - 17:52 UTC
Nov 04, 2026 - 17:52 UTC
Update - We are continuing to investigate this issue.
Nov 04, 2026 - 17:42 UTC
Nov 04, 2026 - 17:42 UTC
Investigating - Crypto deposits and withdrawals are currently experiencing delays due to a service disruption at our third-party transaction monitoring partner.
We are in contact with the provider and monitoring progress. We’ll provide a further update as soon as more information is available.
We apologise for the inconvenience.
Nov 04, 2026 - 15:33 UTC
We are in contact with the provider and monitoring progress. We’ll provide a further update as soon as more information is available.
We apologise for the inconvenience.
Nov 04, 2026 - 15:33 UTC
Mobile Wallet
Operational
Web Wallet
Operational
Deposits & Withdrawals
Operational
API
Operational
Topper
Operational
easyBitcoin.app
Operational
Ascent
Operational
Enterprise API
Operational
Enterprise Portal
Operational
Uphold Website
Operational
Uphold Debit Card
Operational
Vault Key Generation
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.