System Status
Trading for LOOM and LAI Temporarily Suspended
Investigating - Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity.

We are closely monitoring both assets and will provide updates should the situation change.

Thank you for your understanding.
May 09, 2025 - 13:01 UTC
Uptime over the past 90 days. View historical uptime.
Mobile Wallet Operational
90 days ago
99.97 % uptime
Today
Web Wallet Operational
90 days ago
99.97 % uptime
Today
Deposits & Withdrawals Operational
90 days ago
99.68 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Topper Operational
90 days ago
99.66 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Uphold Website Operational
90 days ago
100.0 % uptime
Today
Uphold Debit Card Operational
90 days ago
100.0 % uptime
Today
Vault Key Generation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Scheduled Maintenance] Bitcoin Cash Network May 15, 2025 13:20-14:20 UTC

Scheduled: May 15, 2025, at 1:20PM (UTC)
Expected Duration: Up to 1 hour

Deposits and withdrawals for all assets on the Bitcoin Cash network will be temporarily queued during this maintenance period.

Transactions will display as “Processing” until maintenance is complete.
Posted on May 12, 2025 - 11:27 UTC
May 15, 2025

No incidents reported today.

May 14, 2025
Service Interruption | Certain Services Affected: KAS Deposits and Withdrawals
Resolved - This incident has been resolved.
May 14, 08:57 UTC
Update - A partial fix has been implemented — withdrawals are now processing as expected.

Deposits are resuming and should return to normal processing times over the next few hours.

We’ll continue to share updates as more information becomes available.

Thank you for your continued patience and understanding. We apologize for any inconvenience caused.
May 13, 22:23 UTC
Identified - The issue has been identified and a fix is being implemented.
May 12, 16:45 UTC
Update - We are continuing to investigate this issue.
May 12, 13:50 UTC
Investigating - We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper.

Affected Services:
- KAS Kaspa deposits and withdrawals

We're on it and expect to restore full service shortly.

We’ll post regular updates here as more information becomes available.

Thank you for your patience and understanding. We apologise for any inconvenience caused.
May 12, 13:47 UTC
May 13, 2025
Service Disruption | Deposits & Withdrawals – Flare Network
Resolved - This incident has been resolved.
May 13, 14:34 UTC
Investigating - We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the Flare network, impacting both Uphold and Topper.

Our team is actively working to resolve the issue and expects to restore full service shortly.

We’ll continue to post updates here as more information becomes available.

Thank you for your patience and understanding. We apologize for any inconvenience caused.
May 13, 13:20 UTC
[Scheduled Maintenance] Flare Network
Completed - The scheduled maintenance has been completed.
May 13, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:30 UTC
Scheduled - Scheduled: May 13, 2025, at 11:30AM (UTC)
Expected Duration: Up to 1 hour

Deposits and withdrawals for all assets on the Flare network will be temporarily queued during this maintenance period.

Transactions will display as “Processing” until maintenance is complete.
May 8, 10:11 UTC
May 12, 2025

Unresolved incident: Trading for LOOM and LAI Temporarily Suspended.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
[Scheduled Maintenance] Optimism Network
Completed - The scheduled maintenance has been completed.
May 9, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 15:30 UTC
Scheduled - Scheduled: May 9, 2025, at 3:30PM (UTC)
Expected Duration: Up to 1 hour

Deposits and withdrawals for all assets on the Optimism network will be temporarily queued during this maintenance period.

Transactions will display as “Processing” until maintenance is complete.
May 2, 11:13 UTC
May 8, 2025

No incidents reported.

May 7, 2025
[Scheduled Maintenance] Ethereum Network
Completed - The scheduled maintenance has been completed.
May 7, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:30 UTC
Scheduled - Scheduled: May 7, 2025, at 9:30AM (UTC)
Expected Duration: Up to 1 hour

Deposits and withdrawals for all assets on the Ethereum network will be temporarily queued during this maintenance period.

Transactions will display as “Processing” until maintenance is complete.
May 2, 11:11 UTC
May 6, 2025
[Scheduled Maintenance] Casper Network
Completed - The scheduled maintenance has been completed.
May 6, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 11:00 UTC
Scheduled - Scheduled: May 6, 2025, at 11:00AM (UTC)
Expected Duration: Up to 1 hour and 30 minutes

Deposits and withdrawals for all assets on the Casper network will be temporarily queued during this maintenance period.

Transactions will display as “Processing” until maintenance is complete.
May 2, 11:02 UTC
May 5, 2025
[Scheduled Maintenance] Kaspa Network
Completed - The scheduled maintenance has been completed.
May 5, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 14:30 UTC
Scheduled - Scheduled: May 5, 2025, at 2:30PM (UTC)
Expected Duration: Up to 1 hour

Deposits and withdrawals for all assets on the Kaspa network will be temporarily queued during this maintenance period.

Transactions will display as “Processing” until maintenance is complete.
Apr 30, 14:29 UTC
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

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