Monitoring - While we continue to monitor the issue with our third-party provider, we’ve implemented a workaround and are beginning to release pending crypto deposits and withdrawals. Some delays may continue while we clear the backlog.
We’re sorry for the disruption and the time you’ve had to wait. Thank you for your patience.
Nov 05, 2026 - 10:42 UTC
We’re sorry for the disruption and the time you’ve had to wait. Thank you for your patience.
Nov 05, 2026 - 10:42 UTC
Update - Crypto deposits and withdrawals continue to experience delays. We remain in close contact with our third-party provider, who has assured us that resolving this issue remains their highest priority.
Delayed deposits and withdrawals will complete once the issue is resolved. All other services, including fiat deposits and withdrawals, are operating normally.
We apologise for the continued disruption and will share further updates as soon as we have more information.
Nov 04, 2026 - 23:24 UTC
Delayed deposits and withdrawals will complete once the issue is resolved. All other services, including fiat deposits and withdrawals, are operating normally.
We apologise for the continued disruption and will share further updates as soon as we have more information.
Nov 04, 2026 - 23:24 UTC
Update - We are continuing to investigate this issue.
Nov 04, 2026 - 17:52 UTC
Nov 04, 2026 - 17:52 UTC
Update - We are continuing to investigate this issue.
Nov 04, 2026 - 17:42 UTC
Nov 04, 2026 - 17:42 UTC
Investigating - Crypto deposits and withdrawals are currently experiencing delays due to a service disruption at our third-party transaction monitoring partner.
We are in contact with the provider and monitoring progress. We’ll provide a further update as soon as more information is available.
We apologise for the inconvenience.
Nov 04, 2026 - 15:33 UTC
We are in contact with the provider and monitoring progress. We’ll provide a further update as soon as more information is available.
We apologise for the inconvenience.
Nov 04, 2026 - 15:33 UTC
Mobile Wallet
Operational
Web Wallet
Operational
Deposits & Withdrawals
Degraded Performance
API
Operational
Topper
Degraded Performance
easyBitcoin.app
Operational
Ascent
Operational
Enterprise API
Operational
Enterprise Portal
Operational
Uphold Website
Operational
Uphold Debit Card
Operational
Vault Key Generation
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.