The issue has been identified and a fix is being implemented.
Posted Jan 14, 2021 - 00:48 UTC
Investigating
We are investigating delays with ETH and ERC-20 withdrawals. We apologize for any inconvenience as we work to resolve the issue as quickly as possible.
Posted Jan 13, 2021 - 23:26 UTC
This incident affected: Mobile Wallet, Web Wallet, API, and Institutional Website.