The issue has been identified and a fix is being implemented.
Posted May 30, 2024 - 20:42 UTC
Investigating
We have identified an issue affecting our authentication mechanism, specifically on login, withdrawals and generating crypto deposit addresses. Our team is working to resolve the issue.
Posted May 30, 2024 - 20:06 UTC
This incident affected: Mobile Wallet, Web Wallet, and Deposits & Withdrawals.