Card Deposit Difficulties

Incident Report for Uphold

Resolved

This incident has been resolved.
Posted May 02, 2021 - 21:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2021 - 04:19 UTC

Investigating

We are experiencing an elevated rate of errors when attempting to process card deposits. Please re-attempt your deposit within a few minutes while we work to resolve the issue.
Posted Apr 30, 2021 - 23:49 UTC
This incident affected: Mobile Wallet, Web Wallet, and API.