GBP Deposits via FPS || Transactions delay

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Apr 26, 2024 - 10:09 UTC

Monitoring

GBP deposits are being processed normally.

We're monitoring to ensure that all previously pending deposits are processed.

We apologize for the inconvenience.

Posted Apr 25, 2024 - 11:46 UTC

Update

GBP deposited via the Faster Payments Service is taking longer than expected to credit to customer accounts, but will clear eventually.

We're investigating this issue and apologise for any inconvenience caused.

Posted Apr 25, 2024 - 01:19 UTC

Investigating

GBP deposits via Faster Payments Service are not being credited to customers as expected.

We're investigating this issue and apologize for any inconvenience caused.

Posted Apr 24, 2024 - 18:44 UTC

This incident affected: Deposits & Withdrawals.