Mobile Wallet Loading Issues

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Dec 04, 2021 - 06:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 04, 2021 - 06:53 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 04, 2021 - 06:10 UTC

Investigating

We have identified an issue affecting our mobile app (Android and iOS), which is causing a delayed loading time. The security of your device is not affected and our team is working to resolve the issue.

Posted Dec 04, 2021 - 05:48 UTC

This incident affected: Web Wallet.