Wallet Loading Issues

Incident Report for Uphold

Resolved

This incident has been resolved.
Posted Feb 03, 2025 - 11:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2025 - 03:25 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 03, 2025 - 02:57 UTC

Investigating

We have identified an issue affecting the platform, which is causing a delayed loading time. The Uphold team is aware and working to bring services back to normal.
Posted Feb 03, 2025 - 02:23 UTC
This incident affected: Mobile Wallet, Web Wallet, API, Topper, and Uphold Website.