Service Disruption | Withdrawals on multiple networks

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Jul 25, 2025 - 10:08 UTC

Monitoring

A fix has been implemented, and we are currently monitoring the results.

We expect all affected withdrawals to be processed successfully. If any transactions fail, please retry the withdrawal.

Thank you for your patience.

Posted Jul 25, 2025 - 09:44 UTC

Investigating

We’re currently investigating a technical issue that is temporarily affecting withdrawals on the below networks, impacting both Uphold and Topper.

- Algorand
- Cardano
- Cosmos
- Dogecoin
- Hedera
- Near
- Polkadot
- Solana
- Stellar
- Tezos
- Tron
- Xinfin

Our team is actively working to resolve the issue and expects to restore full service shortly.

We’ll continue to post updates here as more information becomes available.

Thank you for your patience and understanding. We apologize for any inconvenience caused.

Posted Jul 25, 2025 - 09:35 UTC

This incident affected: Deposits & Withdrawals and Topper.