Buys and sells of metals are temporarily unavailable

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Sep 14, 2019 - 19:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2019 - 18:46 UTC

Identified

The issue has been identified and a fix is being implemented. Expected time to resolution is currently for approximately 5 hours.

Posted Sep 14, 2019 - 13:25 UTC

Investigating

Buys and sells of metals are temporarily unavailable. Our team is investigating the issue and will have them restored as soon as possible

Posted Sep 14, 2019 - 12:56 UTC

This incident affected: Web Wallet and API.