Login issues

Incident Report for Uphold

Resolved

This incident has been resolved.
Posted Dec 14, 2018 - 18:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2018 - 16:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 14, 2018 - 16:04 UTC

Investigating

We have identified an issue affecting a small number of users during login. It affects the device login confirmation screen. The security of your device is not affected should you see an error message.
Posted Dec 14, 2018 - 15:30 UTC
This incident affected: Web Wallet.