Mobile Wallet Loading Issues

Incident Report for Uphold

Postmortem

This incident impacted the login on Android App, an update was released (3.3.7) and the issue was corrected.

Posted Dec 24, 2019 - 11:09 UTC

Resolved

This incident has been resolved.

Posted Dec 24, 2019 - 04:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 24, 2019 - 04:28 UTC

Investigating

We are currently investigating this issue.

Posted Dec 23, 2019 - 21:36 UTC

This incident affected: Web Wallet.