Login Issues

Incident Report for Uphold

Resolved

This incident has been resolved.
Posted Jul 01, 2019 - 17:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2019 - 17:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 01, 2019 - 16:03 UTC

Investigating

We have identified an issue affecting wallet login, which is causing some users to not being able to login. The security of your account is not affected and our team is working to resolve the issue.
Posted Jul 01, 2019 - 15:55 UTC
This incident affected: Web Wallet and API.