Uphold Card - System issue

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Mar 20, 2023 - 17:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 20, 2023 - 17:14 UTC

Investigating

Due to a connection issue with our card processor, we're experiencing issues with the Uphold Card for the UK.

You may not be able to complete payments, order new cards or consult your Uphold Card details in-app.

We're investigating the issue and will provide updates once available.

Posted Mar 20, 2023 - 14:01 UTC

This incident affected: Mobile Wallet and Uphold Debit Card.