Service Disruption | Certain Services Affected

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Apr 29, 2025 - 19:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 29, 2025 - 18:29 UTC

Update

We are continuing to investigate this issue.

Posted Apr 29, 2025 - 17:07 UTC

Investigating

We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper.

Our team is actively working to resolve it and expects to restore full service shortly.

We’ll continue to share updates here as we have them.

Thank you for your patience and understanding and apologise for any inconvenience.

Posted Apr 29, 2025 - 16:59 UTC

This incident affected: Mobile Wallet, Web Wallet, and Topper.