Elevated API Errors

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Jan 30, 2021 - 19:54 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 30, 2021 - 17:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 30, 2021 - 17:44 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jan 30, 2021 - 17:17 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 30, 2021 - 17:16 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Jan 30, 2021 - 16:45 UTC

This incident affected: Web Wallet, API, and Institutional Website.