Hedera (HBAR) withdrawals

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Jan 13, 2023 - 19:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2023 - 19:27 UTC

Investigating

We are unable to process Hedera (HBAR) withdrawals. We are investigating the root cause so we can work on a resolution.

Posted Jan 13, 2023 - 16:55 UTC

This incident affected: Mobile Wallet, Web Wallet, and API.