ETH and ERC20 withdrawals suspended

Incident Report for Uphold

Resolved

This incident has been resolved.

Posted Jul 26, 2022 - 09:30 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 26, 2022 - 01:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 26, 2022 - 01:01 UTC

Investigating

We are currently investigating this issue.

Posted Jul 25, 2022 - 18:15 UTC

This incident affected: Mobile Wallet, Web Wallet, API, and Institutional Website.