System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Mobile Wallet Operational
90 days ago
99.99 % uptime
Today
Web Wallet Operational
90 days ago
99.99 % uptime
Today
Deposits & Withdrawals Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Topper Operational
90 days ago
99.98 % uptime
Today
easyBitcoin.app Operational
90 days ago
99.98 % uptime
Today
Ascent Operational
90 days ago
99.98 % uptime
Today
Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Uphold Website Operational
90 days ago
100.0 % uptime
Today
Uphold Debit Card Operational
90 days ago
100.0 % uptime
Today
Vault Key Generation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Avalanche Network Nov 19, 2025 15:30-16:30 UTC

Scheduled: November 19, 2025, at 10:30 AM (EST)
Expected Duration: Up to 1 hour

During this maintenance window:
- Deposits and withdrawals for all assets on the Avalanche network will be temporarily queued.
- Transactions will display as “Processing” until maintenance is complete.

These changes will affect Uphold, Topper, and Ascent.

We appreciate your understanding and will provide updates as soon as they become available.
Posted on Nov 18, 2025 - 12:31 UTC
Nov 19, 2025

No incidents reported today.

Nov 18, 2025
Service Disruption
Resolved - This incident has been resolved.
Nov 18, 15:37 UTC
Update - Systems are recovering, and services should be fully operational shortly. Our teams are actively monitoring performance to ensure complete stability.

We’ll continue to share updates as more information becomes available.
Nov 18, 14:45 UTC
Update - We've identified that it's again affecting login and transactions, we'll continue monitoring.

This is related with Cloudflare systems, you can read more here - https://www.cloudflarestatus.com/

We'll continue providing updates as they become available.
Nov 18, 13:53 UTC
Monitoring - We’re seeing systems beginning to recover, and our teams are closely monitoring performance to ensure full stability.

We’ll continue to provide updates as they become available.
Nov 18, 12:19 UTC
Investigating - We’re currently experiencing an issue, caused by a third-party provider, that is impacting the normal use of our platforms.

The incident affects multiple functionalities, including login, transactions, and other related services.

This issue impacts Uphold, Topper, easyBitcoin.app, Enterprise, and Ascent.

Our team is actively investigating, and we’ll provide updates as soon as they become available.
Nov 18, 12:04 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Scheduled Maintenance: Hedera Network
Completed - The scheduled maintenance has been completed.
Nov 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 18:00 UTC
Scheduled - Scheduled: November 12, 2025, at 1:00 PM (EST)
Expected Duration: Up to 1 hour

We’ll be performing scheduled maintenance on the Hedera network.

During this maintenance window:
- Deposits and withdrawals for all assets on the Hedera network will be temporarily queued.
- Transactions will display as “Processing” until maintenance is complete.

These changes will affect Uphold, Topper, and Ascent.

We appreciate your understanding and will provide updates as soon as they become available.
Nov 11, 18:11 UTC
Scheduled Maintenance: Crypto Deposits & Withdrawals
Completed - The scheduled maintenance has been completed.
Nov 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:30 UTC
Scheduled - Scheduled: November 12, 2025, at 3:30 AM (EST)
Expected Duration: Up to 30 minutes

We’ll be performing scheduled maintenance on our infrastructure.

During this window:
- Crypto deposits and withdrawals will remain in Processing status and will be completed once maintenance is finished.
- The Staking section will be temporarily unavailable.
- There may be minor residual impacts on other features.

These changes will affect both Uphold and Topper platforms.

We appreciate your understanding and will provide updates as soon as they become available.
Nov 11, 15:22 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Service Disruption: Solana withdrawals
Resolved - This incident has been resolved.
Nov 7, 17:59 UTC
Investigating - We're experiencing delays processing Solana withdrawals affecting Uphold and Topper.

Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible.

We’ll provide updates as soon as they become available.

Thank you for your patience and understanding.
Nov 7, 15:00 UTC
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

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