System Status
All Systems Operational
Mobile Wallet Operational
90 days ago
100.0 % uptime
Today
Web Wallet Operational
90 days ago
100.0 % uptime
Today
Deposits & Withdrawals Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Topper Operational
90 days ago
99.97 % uptime
Today
Institutional Website Operational
90 days ago
100.0 % uptime
Today
Price Alerts ? Operational
90 days ago
100.0 % uptime
Today
Uphold Debit Card Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance || System upgrade Apr 22, 2024 20:00-21:00 UTC
Our partner is performing a scheduled upgrade to their systems on Monday, April 22nd, between 8:00pm & 9:00pm (UTC).

Any EUR and GBP deposits and/or withdrawals will be processed once maintenance is completed, they will not be immediate.

We apologize in advance for any inconvenience.

Posted on Apr 15, 2024 - 17:19 UTC
Scheduled Maintenance || System upgrade Apr 23, 2024 10:00-10:10 UTC
We’ll be performing a scheduled upgrade to our systems on Tuesday, March 23th, between 10:00 & 10:10am (UTC)

During this time, the following services will be affected:
- You will not be able to access your Vault
- You will not be able to withdraw funds from your Vault or rotate the keys

We promise to be as quick as possible and apologize in advance for any inconvenience.

Posted on Apr 19, 2024 - 13:23 UTC
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 UTC
Scheduled - We're performing a scheduled maintenance in our system today, April 16th, between 22:00 and 23:00, UK Time (UTC+1).

There is no expected impact on card authorization or payments services but it may affect the ability to:
- Retrieve your card PIN
- Unmask your card number and cvc
- Flag your card as lost/stolen, in-app

We apologise in advance for the inconvenience.

Apr 16, 10:42 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 09:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 08:30 UTC
Scheduled - We’ll be performing a scheduled upgrade to our systems on Tuesday, March 16th, between 8:30am & 9:00am.

During this time, the following services will be suspended:
- Linking Debit/Credit Cards
- Deleting Debit/Credit Cards
- Depositing using your linked Debit/Credit Cards
- Withdrawing to your linked Debit Card

We promise to be as quick as possible and apologize in advance for any inconvenience.

Apr 15, 13:46 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 02:00 UTC
Scheduled - Our provider will be performing a scheduled upgrade to their systems on Tuesday, April 9th between 2:00am & 3:00am (UTC+00).

During this time deposits and withdrawals for EUR and GBP via SEPA/FPS will not be processed.

We apologize in advance for any inconvenience.

Apr 3, 15:55 UTC
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.